Solution: KAISPE provided a cross platform mobile app solution to the customer. Truck drivers use the app on their mobile devices to fetch the daily delivery schedule in real time from Microsoft Dynamics 365 F&O to visit the customer and deliver the goods. Drivers can either fetch the relevant customer invoice(s) or they can simply scan the QR code on paper invoice generated through Microsoft Dynamics 365 F&O. The app also provides the offline capabilities to avoid any interruption in the delivery operation.

Using the app, drivers gets the delivery confirmation signature with any comments right from the app. The information gets seamlessly synced with Microsoft Dynamics 365 F&O allowing the back office team to confirm the proof of delivery.

With this solution, customer has gained 80% increase in the productivity of delivery and back office team while streamlining the delivery operations.

The post Customer Story: Steel Distribution Giant in Africa streamlines its delivery operations using KAISPE Delivery App appeared first on KAISPE.