Connect ERP, CRM, portals, custom applications, legacy software and external platforms through secure, supportable integrations that keep business data and transactions moving.
INTEGRATION CHALLENGES
Organizations often operate multiple applications across finance, supply chain, sales, procurement, field operations, customer service and external portals.
Duplicate Data Entry
Customers, vendors, products, orders, and financial information may be created or maintained across multiple systems.
Broken Business Processes
Transactions can stop between applications when processes depend on manual data entry or intervention.
Fragile Integrations
Point-to-point interfaces, hard-coded mappings, scheduled files, and legacy services can become difficult to maintain and change.
Limited Visibility
Integration failures can go unnoticed, while teams may be unclear about which system owns, updates, or governs each record.
Security & Legacy Challenges
Older integrations may rely on outdated authentication methods while legacy ERP and specialist systems remain essential to operations.
Growing Integration Complexity
As systems and operations grow, unmanaged dependencies increase integration complexity.
1. Assess
Understand the applications, processes, data ownership and integration problems within the current environment.
Key Activities
System landscape review
Existing integration
inventory
Business-process mapping
Data ownership identification
Interface dependency review
Failure and support-history analysis
2. Architect
Define how systems should communicate and where integration logic
should reside.
Key Activities
- Integration architecture
- Interface pattern selection
- Source and target definition
- Data ownership
- Authentication design
- Processing frequency
3. Map
Define the records, fields, transformations and business rules required
between systems.
Key Activities
- Entity mapping
- Field mapping
- Data transformation
- Lookup handling
- Validation rules
- Status mapping
- Reference-data alignment
4. Build
Develop or configure the approved integration using the appropriate platform and pattern.
Key Activities
- API development
- OData services
- Azure Logic Apps
- Power Automate
- Custom connectors
- Web services
5. Secure
Protect application access and data exchange.
Key Activities
- Authentication
- Authorization
- Service identities
- Secret management
- API permissions
- Data exposure controls
- Environment separation
6. Validate
Test individual interfaces and complete business-process
scenarios.
Key Activities
Interface testing
Data validation
Volume testing
Exception scenarios
Reconciliation
Security validation
End-to-end testing
7. Deploy
Move the integration into production through a controlled release.
Key Activities
Production configuration
Credentials and endpoints
Initial synchronization
Cutover planning
Deployment validation
Business readiness
8. Monitor
Track processing, failures and operational dependencies after deployment.
Key Activities
Error logging
Failure alerts
Transaction monitoring
Retry processing
Reconciliation
Support ownership
INTEGRATION DELIVERY LIFECYCLE
Connect systems seamlessly with reliable, consistent, and secure data exchange.
BUSINESS SYSTEM INTEGRATION
KAISPE’s current solution portfolio spans Microsoft Dynamics 365 Finace & SupplyChain, Business Central, Power Platform, Azure, Oracle NetSuite and web/mobile applications
ERP, Finance & CRM Systems
Connect Dynamics 365 Finance, Supply Chain, Business Central, AX, NetSuite, CRM, ecommerce, and customer systems to synchronize customers, vendors, products, orders, inventory, invoices, payments, and financial data.
Procurement, Supplier &
Portal Systems
Integrate vendor portals, purchase requisitions, RFQs, supplier platforms, purchase orders, invoices, and customer/vendor/employee portals with ERP and business systems.
Delivery, Logistics & Field
Service
Connect orders, deliveries, work orders, jobs, assets, field resources, inventory, time, and completion data across ERP and operational applications, including bidirectional synchronization.
Custom & Legacy
Applications
Integrate older ERP environments, custom databases, specialist software, and business-critical applications that cannot be immediately replaced.
END-TO-END INTEGRATION SERVICES
Define the functional and technical requirements needed for reliable, scalable integration.
Integration Assessment
Document applications, interfaces, data ownership, dependencies, and recurring integration issues.
Integration Architecture
Define how systems communicate, where integration logic resides, and how interfaces are monitored.
API & ERP Integration
Build secure APIs and connect Dynamics 365, Business Central, Dynamics AX, NetSuite, and other ERP systems with operational applications.
Power Platform Integration
Use Power Automate, Power Apps, Dataverse, and custom connectors to automate and coordinate business processes.
Portal & Legacy Integration
Connect customer, supplier, and employee portals while enabling legacy systems to participate in modern workflows.
Data Synchronization
Implement scheduled, event-based, or controlled bidirectional data synchronization across systems.
Integration Modernization
Replace fragile interfaces and outdated authentication while validating mappings, transactions, exceptions, volume, and end-to-end processes.
Monitoring & Support
Provide logging, alerts, retry handling, reconciliation, and ongoing integration support.
LEGACY INTEGRATION
A business-critical legacy application may still perform its core function effectively. In these cases, integration can provide a practical modernization path.
Legacy Integration Scenarios
Integration Modernization
SUPPORTABLE INTEGRATION DESIGN
A production integration requires more than successful data transfer during testing.
Integration Architecture
Define source and target systems, systems of record, data ownership, processing frequency, interface direction, platforms, environments, and dependencies.
Security & Access
Manage authentication, authorization, API access, service identities, credentials, permissions, encryption, and environment separation.
Error Handling & Monitoring
Handle invalid records, duplicates, outages, authentication failures, and partial processing while providing visibility into failures, delays, retries, availability, and transaction volumes.
Reconciliation & Ownership
Keep source and target systems aligned and assign clear business, technical, and support ownership with defined escalation paths.
WHAT THE ENGAGEMENT PRODUCES
Delivering practical integration solutions from design and development through deployment and ongoing support.
Assessment & Architecture
Development, Security & Testing
Deployment, Support & Documentation
Done!
INTEGRATION EXPERIENCE
KAISPE integrated Power Apps with Oracle NetSuite, enabling mobile sales and customer activity management while retaining NetSuite.
BSi Steel used KPoD with Dynamics 365 to digitize proof-of-delivery and sync completed delivery data with its ERP.
FROM GO-LIVE TO INTEGRATION OWNERSHIP
Production integrations require ongoing visibility and ownership.
Monitor & Stabilize
Resolve & Optimize
