Get a 360-degree view of your retail business using the omni-channel solution provided by Microsoft Dynamics 365 Commerce.

There is an increased demand for solutions with unified commerce across all channels encompassing sales, mobility, intelligence and productivity to help retailers and workers achieve more in a cloud-first, mobile first way.

What is Microsoft Dynamics 365 Commerce?

It’s no secret that digital transformation is radically changing the retail industry. Today’s digital native consumers expect to browse products and reviews from their home or on their commute, and move between devices and stores, without missing a beat.

Microsoft Dynamics 365 Commerce is a business application that delivers a complete omnichannel solution that unifies back-office, in-store, and digital experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.

Upgrade to Microsoft Dynamics 365 Commerce

Mainstream support for Dynamics AX 2012 is ended now. This means many organizations are planning to upgrade to Microsoft Dynamics 365.

Why Microsoft Dynamics 365 Commerce?

Foster brand loyalty
Deliver a seamless, unified shopping experience by connecting digital, in-store, and back office operations with a single retail platform.
Provide exceptional service to your customers across channels by tailoring product selection and recommendations. Exceed expectations at all touch points.
Offer choice and convenience with in-store purchasing, pick-up in other locations, or home delivery through connected ordering and fulfillment tools. Expedite checkouts with mobile POS.
Optimize Your Supply Chain
Make informed decisions and reduce costs with advanced analytics and machine learning that enable you to make the best inventory supply decisions for your stores and distribution centers.
Improve inventory management with real-time views so you keep the right level of inventory on hand and accurately forecast demand to maximize sales and profitability.
Anticipate customer demand and reduce time to market with actionable insights provided by historical sales and purchase data.
Strategically Plan And Merchandise
Maximize profitability by offering the right products at the right time and price. Centrally track product information, categories, assortment, and pricing.
Streamline sourcing and replenishment so you acquire inventory from the right vendor at the best price. Monitor demand for products in real time to replenish your stores and distribution centers efficiently.
Create effective sales promotions with multi-channel sales & cost data to help determine optimal campaigns.
Simplify Store Operations
Easily manage employees, inventory, financials, and reporting from a single app, with views tailored by role.
Speed up end-of-day activities using automated and streamlined workflows.
Empower employees with the insights they need to make fast, data-driven decisions.
Improve collaboration by connecting in-store sales associates with back office operations and finance teams.

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