Extend enterprise platforms, replace manual workflows and give users role-specific applications designed around the work they actually perform.
BUSINESS APPLICATION GAPS
ERP and business platforms provide a strong foundation, but organizations may still rely on spreadsheets, email, disconnected portals and manual activities where standard functionality does not match the required process.
Users Work Outside the Core System
Employees may rely on spreadsheets or email because the ERP interface is not suitable for field, warehouse, supplier or occasional users.
Approval Processes Are Difficult to Control
Requests, supporting documents and decisions may move across multiple channels without consistent status tracking or audit history.
External Users Need Controlled Access
Customers, suppliers, contractors and partners may require secure access to selected transactions without receiving full ERP access.
Industry Processes
Require Additional Logic
Manufacturing, distribution, retail, construction, mining, healthcare and field-service operations may require specialized validation, calculations or workflows.
Legacy Applications Remain Business-Critical
Older tools may continue supporting important processes but provide limited integration, usability or supportability.
Reports Require Manual Preparation
Operational teams may repeatedly extract, combine and format data because required reports are not available within the current platform.
Mobile and Field Work Is Disconnected
Drivers, technicians, inspectors, site employees and warehouse teams may need mobile experiences that work away from the back office.
Difficult-to-Maintain Customizations
Older developments may require redesign using current extension patterns, APIs or Power Platform capabilities.
1. Discover
Key Activities
Stakeholder workshops
Current-process review
User and role
identification
Existing-system assessment
Data and integration discovery
Pain-point validation
2. Define
Key Activities
- Requirement documentation
- Process boundaries
- User stories
- Acceptance criteria
- Data requirements
- Integration dependencies
- Delivery estimate
3. Design
Key Activities
- Solution architecture
- Application type selection
- Screen and workflow design
- Data model
- Security roles
- Integration design
- Reporting requirements
4. Build
Key Activities
- Dynamics extensions
- Business Central extensions
- Power Apps development
- Power Automate
- workflows
- Power Pages portals
- Custom web development
5. Integrate
Key Activities
- API development
- Data mapping
- Authentication
- Scheduled synchronization
- Event-based processing
- Error handling
6. Validate
Key Activities
Functional testing
Role-based testing
Integration testing
Mobile and browser testing
User acceptance testing
Performance validation
Defect resolution
7. Deploy
Key Activities
Environment preparation
Solution deployment
Configuration migration
User-access activation
Data initialization
Release communication
Production validation
8. Support
Key Activities
Hypercare
Issue resolution
Integration monitoring
Knowledge transfer
Support handover
Enhancement backlog
KAISPE DEVELOPMENT LIFECYCLE
Turn defined business gaps into scalable, supportable solutions aligned with operational needs.
END-TO-END CUSTOM DEVELOPMENT
Cover functional design, technical development, integration, testing, deployment, and ongoing support.
Design & Architecture
Development & Integration
Data, Testing & Deployment
Support & Enhancement
DEVELOPMENT PLATFORMS
Choose the right technology based on business needs, scalability, and the existing environment.
Microsoft Dynamics 365
Dynamics 365 Business Central
Microsoft Power Apps
Microsoft Power Automate
Microsoft Power Pages
Microsoft Dataverse
Microsoft Azure
Microsoft Power BI
Oracle NetSuite
SOLUTION DECISION
- The platform already supports the process
- Business rules can be handled through setup
- The requirement does not create meaningful differentiation
- Standard functionality provides acceptable user experience
- Additional business logic is required inside the ERP
- The transaction must remain within the core application
- New validations, fields, forms or reports are needed
- A supported extension pattern is available
- Occasional or frontline users need a simpler experience
- Approval and workflow automation is central
- Mobile access is required
- The process spans Microsoft 365 and business applications
- Rapid iterative delivery is valuable
- Customers, suppliers or partners need controlled self-service
- External users should not access the full ERP
- Documents and transaction status need to be exchanged securely
- Requirements need a purpose-built user experience
- Transaction volume or complexity exceeds a practical low-code design
- The solution requires specialized interaction patterns
- Multiple platforms must appear through one user experience
- The existing application still performs its core function
- The main gap is data exchange
- Immediate replacement would create unnecessary cost or risk
SUSTAINABLE APPLICATION DESIGN
Build scalable, maintainable applications designed for reliable operations and long-term support.
Architecture
Application boundaries, data ownership, environment strategy, integrations, performance, scalability, error handling, and monitoring.
Security
Role-based access, external permissions, authentication, data visibility, approvals, service accounts, audit history, and environment access.
Development Standards
Source control, code reviews, reusable components, configuration, deployment, and documentation.
Quality Assurance
Business rules, user roles, integrations, devices, mobile experience, error handling, performance, and end-to-end processes.
Application Lifecycle Management
Development and test environments, release versions, deployment approvals, change history, production fixes, and enhancements.
SHARED DEVELOPMENT OWNERSHIP
KAISPE leads implementation planning and delivery, while customer participation remains essential for business decisions, data quality and user adoption.
Business Ownership & Decisions
Data, Systems & Security
Testing & Go-Live
Done!
CUSTOMER SUCCESS
KAISPE delivered a field-inspection solution for mobile assignments, inspections, time logging, and digital reporting integrated with Dynamics 365.
KAISPE deployed its Purchase Requisition app to streamline requests, approvals, status visibility, and ERP-connected procurement across multiple legal entities.
KAISPE delivered Power Platform solutions for BSi Steel, integrating Purchase Requisition and KPoD with Dynamics 365 to extend ERP processes.
OUR SERVICES
For more than 10 years, KAISPE has been a leading Microsoft Partner to plan, implement, train, support, and customize Microsoft and other technology solutions in USA, South Asia, Africa and Gulf regions. We are helping organizations implementing ERP, CRM, BI and Process Automation solutions for a broad range of industries including Retail, Distribution, Manufacturing and Professional Services.
KAISPE has a team of experts to help you implement technology solutions. We can also help the organization take advantage of the various implementation tools that already exist within the solutions to speed up implementation. Our team has the capability to deliver implementation projects with different levels of complexity.
Technology Experts
On-Time Delivery
Excellence in Quality
Enterprise resource planning (ERP) implementation is a complicated process that requires careful planning and strategy.
