Expansion exposes services organizations to a host of new challenges such as unfamiliar markets, different cost structures and work practices, and new business partners. Governments everywhere are demanding more business accountability and instituting new mechanisms to monitor compliance. Clients want more visibility into service delivery and billing processes. Workforce profiles vary widely across geographies, making it hard to maintain portfolios of key talent. Challenges like these reflect the complexity of global business today and add to the overall risk that services organizations already face.